AI automation built for insurance.
Riskbotix builds intelligent automation for brokers, MGAs, insurers and coverholders - helping insurance businesses capture enquiries, structure information and automate repetitive processes while keeping people in control.
From customer enquiries to First Notice of Loss, our solutions are designed around real insurance workflows - not generic AI software.
Built for Insurance · Structured by Design · Human Control · Fully Managed
AI solutions built around insurance workflows
Insurance businesses don't need generic AI. They need technology designed around the way enquiries are captured, information is structured, cases are escalated and decisions are handed to the right people.
Riskbotix starts with the insurance process and builds the automation around it.
FrontDesk360®
The AI front desk built for insurance.
FrontDesk360 manages inbound enquiries for brokers, MGAs, insurers and coverholders - 24 hours a day.
It identifies why someone is calling, answers approved questions, captures structured information, qualifies enquiries, books meetings and routes calls to the appropriate people.
- 24/7 Enquiry Handling
- Structured Enquiry Capture
- Intelligent Qualification & Routing
- Appointments, Transfers & Summaries
FNOL360®
Structured First Notice of Loss - 24/7.
FNOL360 captures First Notice of Loss calls around the clock, guiding claimants through a consistent reporting process and gathering structured information for the claims team.
It captures factual loss information, produces structured summaries and escalates matters requiring human intervention - without making coverage, liability or claims decisions.
- 24/7 FNOL Capture
- Consistent Loss Information
- Structured Claims Summaries
- Controlled Human Escalation
Insurance expertise + AI capability
Built by insurance people. Not adapted for insurance.
Many AI products are generic platforms adapted for different industries. Riskbotix starts with insurance.
Our team combines extensive insurance-market experience with specialist AI and automation capability. That means our solutions are designed around the way brokers, MGAs, insurers and coverholders actually operate - including the need for structured information, defined escalation, regulatory boundaries and appropriate human oversight.
Insurance-first
Built by people with extensive insurance-market experience, not adapted from a generic AI platform.
Structured by design
Every solution is built around defined escalation paths, regulatory boundaries and human oversight.
Fully managed
We build, configure, test and manage the technology. You focus on your business.
We use AI to support insurance professionals - not replace professional judgement.
Automate the process. Keep people in control.
Insurance involves decisions that require expertise, judgement and regulatory responsibility.
Riskbotix automates the repetitive work around those decisions - capturing information, structuring enquiries, coordinating next steps, routing cases and preparing information for human review.
AI handles the process. Your people retain the judgement.
Capture
Enquiry or loss information received.
Structure
Data organised into a consistent format.
Route
Directed to the appropriate team or process.
Escalate
Complex matters flagged for human review.
Decision
Insurance professionals make the call.
FrontDesk360 Applies this approach to inbound customer and business enquiries.
FNOL360 Applies it to First Notice of Loss.
See FrontDesk360® in action
How a specialist marine insurance business is using AI to handle customer enquiries, arrange appointments and reduce administration.
FrontDesk360 provides Crewsure with an AI Voice Receptionist configured around its specialist marine insurance business — answering calls, responding to enquiries, arranging appointments, transferring important calls and providing structured call summaries.
- Answers inbound calls in Crewsure's name
- Responds using approved business information
- Identifies the nature of each enquiry
- Captures structured information
- Arranges meetings where appropriate
- Routes calls and information to the right people
Beyond FrontDesk360 & FNOL360
Bespoke Insurance Automation
Not every insurance process fits an off-the-shelf solution.
Beyond FrontDesk360 and FNOL360, Riskbotix can work with insurance businesses to identify other repetitive, information-heavy processes where AI and automation could deliver practical operational improvements.
We start with the business process, identify where automation can add value and then determine the appropriate technology, workflow and controls.
Discuss a ProjectExamples may include
Insurance experience. AI capability.
Riskbotix was created to apply practical AI automation to the insurance industry.
Our team combines extensive insurance-market experience with specialist AI and automation capability, allowing us to understand both the operational problem and the technology required to solve it.
We work with brokers, MGAs, insurers and coverholders to automate repetitive processes, improve the quality of information captured and help their teams spend more time on the work that requires human expertise.
About RiskbotixInsurance brokers
Inbound enquiry handling and structured capture for broker teams.
MGAs
Consistent information capture and routing for managing general agents.
Insurers
Structured FNOL and enquiry automation for insurance carriers.
Coverholders
Managed front-desk and claims-intake solutions for Lloyd's coverholders.
Where could AI make a difference in your insurance business?
Whether you're looking to improve inbound customer handling, automate First Notice of Loss or explore another insurance workflow, we'd be happy to discuss where AI could deliver practical value.